What is happening?

When monitoring Citrix by SolarWinds, we are getting one “Reliability Server” error every 5 minutes when SolarWinds scans port 2598 on the Citrix server. By searching Citrix KB, found the following article:

http://support.citrix.com/article/CTX114680
http://support.citrix.com/article/CTX120297

Adding the two lines to the end of httpd.conf, restart XTE service without seeing a problem. But after Citrix server restart, XTE service could not start. By checking the httpd.conf, found the two lines have been moved to the top of the file, and is added to the first line without a space between the line “#Citrix Beginning".

Solution:

Add the two lines to the end of the httpd.conf and add one extra line break after the two lines. Now restarting the Citrix server will not change the httpd.conf. XTE service is running fine.